The Business of Dentistry Podcast

Chris Barrow, Dental business coach, shares his thoughts on recruitment in dentistry and his top tips on what to include in job adverts.

What you'll hear:

• Changing the narrative on recruitment
• Utilising your social/digital platforms
• What you should include in your job adverts
• Where you should post them

Who should listen:

• Practice Managers

Hussein Hassanali, Associate Dentist at Woodthorpe Dental Centre catches up with Dr Mahrukh Khwaja, CEO of Mind Ninja, to talk about Seasonal Affective Disorder, how it effects us and tips to overcome it.

What you'll hear:

• What is SAD?
• What are the signs and symptoms?
• How light effects us and Vitamin D
• Fundamentals of positive health and top tips

About:

Hussein graduated from the University of Liverpool in 2009 and completed his PG Dip in Restorative Dentistry in 2020 which granted Fellowship of BAARID. He is an Associate Dentist in York with a special interest in ultrasonic restorative dentistry. He has a broad range of experience, having worked in both NHS and private, and both corporate and independent practices. To date, he has over 20 publications to his name, and continues to support the profession through his regular contributions, as well as being on the BDJ Reader Panel and an Editorial Advisory Board Member of Young Dentist Magazine.

Mahrukh Khwaja is a dentist, qualified Positive Psychologist and founder of Mind Ninja: a well-being start-up providing resilience and mental health training to dental professionals so they can thrive in any environment. Mahrukh specialises in applying positive psychology through training, coaching and well-being products for the profession, such as the ‘Mind Flossing’ toolkit: a deck of well-well-being cards to help dental professionals practise mindfulness, self-compassion, gratitude, growth mindset and use their strengths, with patients and at home. Mahrukh has worked with a diverse range of organisations, in both public and private sectors, such as NHS Oxford Health, King’s College London, Acteon, BDA, Tipton Training, Dentinal Tubules and the Royal College of Physicians and Surgeons of Glasgow, delivering positive psychology workshops and well-being programmes. She wrote the Level 7 well-being online programme for Acteon in 2020 and in 2021, led 2 cohorts of a 4 week positive psychology programme, providing a balance of empirical research and practical tools for personal and professional development. Mind Ninja was a shortlisted finalist at the Private Dentistry Awards 2020 and 2021. Mahrukh was named Top 50 in Dentistry 2021 by FMC for her work on mental health in Dentistry. She is the author of ‘Resilience And Well-being For Dental Professionals’ due to be published by Wiley-Blackwell in Summer 2022. Mahrukh is a dentist with over 12 years of clinical experience, an accredited mindfulness teacher, and holds a Master’s in Applied Positive Psychology. To find out more info visit https://www.mind-ninja.co.uk/

In the second part of this two part podcast, Les Jones is joined with Richard Collard, Consultant at Practice Plan Group to discuss making a great first impression when a patient calls your dental practice and the importance of having the right telephone systems in place.

What you’ll hear:

• Importance of having the right telephone systems in practice and what you can do with the data
• Top tips to implement in practice and have the right conversations with patients

Who should listen:

• Practice Owners
• Practice Managers
• Front desk team

In this two part podcast, Les Jones is joined with Richard Collard, Consultant at Practice Plan Group to discuss making a great first impression when a patient calls your dental practice and the importance of having the right telephone systems in place.

What you'll hear:

• How the current dental landscape is affecting dental practices and the front desk team
• The main issues the front desk team face
• How to make a great first impression on a prospective new patient
• Converting an NHS enquirer to a private plan patient

Who should listen:

• Practice Owners
• Practice Managers
• Front desk team

Find out more in part two next week...

Suki Singh, Area Manager at Practice Plan catches up with Andy Elwood, Mental health first aider and paramedic to talk about Movember, what it's all about and how people can get involved.

What you'll hear:

• What is Movember and how did it all start
• Is it more than just growing a moustache?
• The importance of Movember
• How people can support and get involved

Who should listen:

• All dental professionals

For more information on Movember visit https://uk.movember.com/

https://conversations.movember.com/en-gb/ALEC

Chris Barrow, Dental business coach, shares his top tips for dental practices to weather the storm, make it through the winter months and into the new year.

What you'll hear:

• Overview of the current dental landscape
• Opportunities that exist in the marketplace currently
• 12 top business tips that you can implement in practice

Who should listen:

• All dental professionals

"Mental health in dentistry is heading into a crisis" Dr Ritesh Aggarwal, Managing Director at Psynergy Mental health shares his top tips for looking after the wellbeing of your team members in practice.

What you'll hear:

• The importance of being open and transparent
• Good communication
• Being connected with your team and getting to know each other
• Getting outside at lunchtime

Who should listen:

• All dental professionals

https://www.psynergymentalhealth.com/

Nigel Jones, Sales and Marketing Director at Practice Plan Group is joined with Sarah Buxton, Director and HR and employment solicitor at FTA Law to discuss the recent Sejpal v Rodericks case and how it might effect different employment status.

What you'll hear:

• Summary of Sejpal v Rodericks case
• The changes for associate workers
• The impact on employment status

Who should listen:

• Associate dentists
• Practice managers

Nigel Jones, Sales and Marketing Director at Practice Plan Group is joined with Paul Graham, Head of Dental at Christie & Co to discuss the key findings from their dental market report 2022.

What you'll hear:

• About Christie & Co
• General overview of last year
• Key changes in the market
• Buyer composition
• NHS slowdown
• Situation of current valuations/prices
• Thoughts on the future

Who should listen:

• Dentists
• Practice Owners

To download the full report visit https://www.christie.com/news-resources/publications/dental-market-review/

Dr Bethany Rushworth, Facial aesthetics dental surgeon, shares how she started her own facial aesthetics business and advice to other young dentists who may be considering different career paths.

What you'll hear:

• Bethanys career path to her current role in facial aesthetics
• Working in NHS dentistry vs private practice
• Different career options available to young dentists

Who should listen:

• Dentists