Bodcast by Practice Plan
Coaching techniques to strengthen relationships with patients

Coaching techniques to strengthen relationships with patients

October 26, 2021

In this weeks episode, Siobhan Kelleher, qualified coach and dental hygienist shares her top coaching techniques to build rapport and strengthen the relationship between you and your patients.

What you'll hear:

  • The importance of connecting with your patients
  • Seeing things from their perspective
  • The OSCAR coaching model
  • Motivational interview techniques
  • Listening to your patients

Who should listen:

  • All dental professionals

To find out more about Siobhans coaching visit www.siobhankelleher.com/

Life stories with Michael Bentley

Life stories with Michael Bentley

October 19, 2021

In this weeks bodcast, Michael Bentley, Practice Manager and dental business consultant joins us to discuss his career path and things he's learnt along the way.

What you’ll hear:

  • How Michael got started in dentistry
  • His career path so far
  • Why Michael loves dentistry
  • Lessons learnt along the way
  • Advice for others looking to progress their career

Who should listen:

  • Dental nurses
  • Receptionists
  • Practice managers
Maximising the value of your practice

Maximising the value of your practice

October 19, 2021

Chris Strevens, Director at Frank Taylor and associates joins us in this latest bodcast to discuss the benefits of offering finance and other things to consider when buying and selling practices.

What you'll hear:

  • How the property market looks currently
  • The impact finance has on a practice
  • Expanding on the services practices offer
  • Importance of marketing
  • Other things to consider

Who should listen:

  • Associates
  • Dentists
  • Practice Owners
Why I left the NHS for good

Why I left the NHS for good

October 13, 2021

Jonathan Drury catches up with Simon Thackeray, Owner at Thackeray Dental care to talk about his recent move to a fully private practice and the difference its made.

What you'll hear:

  • The main reasons for moving to fully private contract
  • Simons thoughts on the NHS targets
  • The benefits of private dentistry
  • Predictions for the future for NHS dentistry

Who should listen:

  • Practice Owners
  • Dentists
Equality, Diversity and Inclusion in dentistry

Equality, Diversity and Inclusion in dentistry

October 5, 2021

Jessica Wilkes-Ball, Social Responsibility Lead at Wesleyan is joined with Naheem Ahmed, Inclusion and Diversity Manager at Wesleyan to talk about the importance of EDI and his top tips for embedding it in the workplace.

What you'll hear:

  • Why is fairness, inclusion and respect important in the workplace?
  • What are the biggest challenges we face right now?
  • What are we doing at Wesleyan that’s different to anyone else?
  • What does the future look like for equality and diversity in the workplace?
  • Top tips for embedding EDI at work

Who should listen:

  • All dental professionals
Imposter phenomenon - Silencing the inner voice

Imposter phenomenon - Silencing the inner voice

September 28, 2021

Katrina Rees, Area manager at Practice Plan catches up with Rebecca Mander, Executive coach and founder of GuruYou coaching to discuss imposter phenomenon, where does it come from and how to overcome it.

What you’ll hear:

  • What is imposter phenomenon?
  • Where does it come from?
  • Who gets it?
  • Is it the same as self doubt?
  • Rebeccas experience of imposter phenomenon
  • How to overcome it
  • Where to go for more information

Who should listen:

  • All dental professionals

https://www.guruyoucoach.com/

My career in dentistry with Dr Ros Keeton

My career in dentistry with Dr Ros Keeton

September 24, 2021

In this weeks episode of Bodcast, Jonathan Drury is joined with Dr Ros Keeton, Chairman at the BDA Benevolent fund to discuss her career path, her work at the fund and the wellbeing support available to dentists.

What you’ll hear:

  • How Ros started in dentistry
  • Her role at the BDA benevolent fund
  • The main reasons people contact the fund
  • Wellbeing support for dentists
  • Advice for any dentists who may be struggling

Who should listen:

  • All dental professionals

https://www.bdabenevolentfund.org.uk/wellbeing/

Rewards and incentives for your team

Rewards and incentives for your team

September 15, 2021

Jonathan Drury catches up Jayne Gibson, Regional Support Manager at Practice Plan to share her top tips for rewards and incentives for your dental team.

What you’ll hear:

  • Current recruitment issues
  • Showing appreciation for your staff
  • Reviewing salaries
  • Asking your team what they'd like to do

Who should listen:

  • Practice Managers
How to minimise last minute cancellations

How to minimise last minute cancellations

September 8, 2021

Nicola Gresty, Area Manager at Practice Plan is joined with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about missed appointments and how to avoid them.

What you’ll hear:

  • How often are practices seeing cancellations
  • Giving courtesy calls to patients
  • How much are missed appointments costing the practice
  • Having patient agreements and a cancellation policy

Who should listen:

  • Practice Managers
  • Practice Owners
  • Reception team
Mental health in dentistry

Mental health in dentistry

September 1, 2021

In this weeks episode of Bodcast, Fern Lloyd catches up with Dr Ritesh Aggarwal, Managing Director at Psynergy Mental health to talk about the importance of looking after your mental health and a good workplace culture.

What you'll hear:

  • Why Ritesh started Psynergy mental health
  • Mental health in dentistry
  • Importance of putting workplace strategies in place
  • Resources and advice for dentists

Who should listen:

  • All dental professionals

https://www.psynergymentalhealth.com/

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