October 1, 2018
Zahid chats to Nigel Jones about the way young dentists view dentistry. They discuss the ongoing changes within the profession and what they think the future might hold for the newest generation of dentists.
What you’ll hear:
- The key challenges facing young dentists
- How being a young dentist now differs from previous generations
- The impact of technology and social media on both patients and dentists today
- How well university prepares graduates for practical dentistry
Who should listen:
- Dental students and newly qualified dentists interested in peer views
- Dental professionals who would like a better understanding of their younger peers
September 17, 2018
Digital marketing expert Myke Woollett explains the basis of marketing metrics for a typical dental practice. He discusses the reasons why you should think about marketing metrics and shares easy to implement advice about where to start.
What you’ll hear:
- The relevance of marketing metrics in your Practice
- How buyer behaviour impacts on your bottom-line growth
- Advice about the best way to manage enquiries
Who should listen:
- Business owners who want to increase bottom line growth
- Practice managers who would like to convert more enquiries
- Anyone who would like a better understanding of buyer behaviour
September 10, 2018
Colin Campbell shares his views on leadership in a dental practice. He explains how leadership through example setting leads to a development of the team who will go above and beyond what is normally expected and in turn respect the leader of the organisation in times of difficulty.
What you’ll hear:
- The difference between leadership and management
- Principles of transformational leadership in a relaxed context
- The benefits of this style of leadership for your team
Who should listen:
- Anyone responsible for team motivation.
- Team leaders looking to improve internal communication
- Anyone who aspires to progress in their career towards a role in leadership
About Colin Campbell:
September 4, 2018
Business Coach Chris Barrow explains how you can encourage your existing patients to be advocates for your practice on social media, and how this can provide a cost effective alternative to paid digital advertising.
What you’ll hear:
- The types of posts that work best on social media
- The difference between advertising and marketing
- Who to enrol in digital advocacy, when to involve them and how ‘MRCREST’ can help
- How to choose the members of your team who will champion this.
August 27, 2018
Stephen Hudson discusses the increased anxiety and fear of complaints within the dental profession in relation to his book, ‘The dentists survival guide’.
What you’ll hear:
- The factors that influenced the creation of the book
- Why the profession are so worried about litigation
- What can be done to reduce this fear
Who should listen:
- All dental professionals
- Dental students
August 21, 2018
Ashley Latter explains the reasons why many dentists find it difficult to discuss fees with patients. He suggests easy to implement ways to overcome these difficulties and illustrates what can happen if you don’t.
What you’ll hear:
- Why Dentists find talking fees challenging
- Reasons why 90% of patients don’t buy on price
- The danger to your nett profit by reducing the fees in your head
- How to feel more comfortable discussing fees with self confidence
Who should listen:
- Young dentists new to discussing fees
- All dentists who want to become more comfortable discussing fees
August 13, 2018
Thomas Coates explains the different types of NHS contract, who can hold them and how they can be transferred or sold. He also considers what happens when someone decides to give up an NHS contract.
What you’ll hear:
- The difference between a PDS and a GDS contract
- How NHS contracts are bought and sold and their popularity in the market
- How to cease providing NHS dental services
Who should listen:
- Dentists considering buying an NHS contract
- NHS dentists considering a move to private dentistry
- NHS dentists considering retirement
August 6, 2018
Business Coach Carol Groombridge explains why it’s important to take a step back and look at your practice as a patient would. Sometimes the little things that you don’t notice can be the things that make a huge difference to your patients.
What you’ll hear:
- The importance of the patient experience and the factors that contribute to that
- Examples of the little things that can reflect badly upon the practice
- How taking a patient view of the practice can make a huge difference
Who should listen:
- Anyone wanting to provide the best possible patient experience
- The full dental team
July 30, 2018
John Milne takes you through regulation in dentistry today and the effect it has on the lives of practising dentists and on patient care.
What you’ll hear:
- The future for regulation in terms of the number of regulators/inspectors
- The impact that the CQC has had on dentistry and how it has evolved
- How regulation affects the standard of patient care
Who should listen:
- All dental professionals
- Anyone working within the dental industry
