Bodcast by Practice Plan
How to apply creativity in your practice with Les Jones

How to apply creativity in your practice with Les Jones

January 14, 2020

Les Jones draws on his own experience creating and publishing his magazine, Elsie, to share his advice for generating creativity in your practice. He explains how to overcome common obstacles to help you to get projects from the ideas stage through to completion.

What you’ll hear:
  • Ways to get your ideas off the ground
  • How to avoid common pitfalls
  • The benefits of involving your team in the creative process.
Who should listen:
  • Practice managers and team leaders
  • The full practice team.
What is the point of setting goals if you don’t reach them?

What is the point of setting goals if you don’t reach them?

January 2, 2020

Chris shares his perspective on setting goals and trying to reach them in terms of sailing. He discusses the effect of external factors and the need to adapt to them. He also explains the value of setting the goal in the first place.

What you’ll hear:

  • The impact that external factors can have on you and your plans
  • The importance of reassessing your goals on a regular basis
  • How changing course doesn’t mean you won’t reach your goal.

Who should listen:

  • Practice owners and managers with a long-term plan in place
  • Team members who want to progress in their role
  • Anyone who sets goals in their personal life.
How to get the best from working with your designer

How to get the best from working with your designer

December 9, 2019

Nick talks through the important things you need to consider when you’re working with a designer in order to ensure you have the best experience and achieve the desired result with your marketing material.

What you’ll hear:

  • What to consider before you begin the design process with a designer
  • Some ‘must do’s’ to make the process as smooth as possible
  • Things to avoid when working with a designer.

Who should listen:

  • Practice owners or managers who want new marketing materials
  • Team members involved with marketing your practice
  • Anyone considering a practice rebrand.
Life as a practice manager with Matt Hadman

Life as a practice manager with Matt Hadman

December 2, 2019

Before he joined Practice Plan and as a Regional Support Manager, Matt Hadman was a practice Manager. Today he shares his experiences of life in practice and his tips for helping you achieve a more profitable business.

What you’ll hear:

  • The importance of looking at the numbers
  • The benefits of measuring team performance
  • Why you should consider the ‘ideal patient’ profile.

Who should listen:

  • Practice owners and managers who want to improve the way their practice performs.
The role of hygienists and therapists in the future of dentistry

The role of hygienists and therapists in the future of dentistry

November 25, 2019

Practice director, Lesley Morgan Barlow discusses the role of therapists and hygienists. She touches on how those roles have changed, how patients perceive them and where they will fit into the dental team of the future.

What you’ll hear:

  • How the roles of therapist and hygienist have changed over time
  • What practices can do to ensure they’re maximising value from the therapist/hygienist
  • The role therapist and hygienists will take in practices in future.
Mental health in dentistry today

Mental health in dentistry today

November 11, 2019

Bethany Rushworth and Rory O'Connor discuss mental health within dentistry in light of the recent Dentistry Confidence Monitor results. 84% of dentists who took part in the 2019 survey said their current role is having a negative effect on their mental health.

What you’ll hear:
  • How more people are now acknowledging the impact of stress
  • The importance of saying no
  • Steps dentists can take to help improve their own mental health.

Who should listen:

  • All dental professionals.
Advertising is dead

Advertising is dead

November 4, 2019

Chris Barrow and Les Jones discuss the increasing evidence that the conversion rate for new patients from traditional and modern forms of advertising is reducing, whilst the acquisition costs of those new patients by this method is going up!

What you'll hear:

  • How print media and digital advertising isn’t working like it used to
  • That there is an alternative
  • How internal human-interest marketing is the solution
Why your practice should be using social media

Why your practice should be using social media

October 28, 2019

Mark Oborn shares his expert advice on how to use social media to help you attract and retain patients. He discusses the benefits of ongoing engagement between appointments and shares examples of the things to share.

What you’ll hear:

  • How social media can be used to help your practice grab the attention of potential patients
  • How social media can build relationships with patients between appointments
  • Examples of the types of posts that work well on social media.

Who should listen:

  • Practice owners and managers considering creating a social media presence
  • Team members who would be responsible for a social media page.
Discussing the results of the latest Dentistry Confidence Monitor survey with Eddie Crouch

Discussing the results of the latest Dentistry Confidence Monitor survey with Eddie Crouch

October 21, 2019

Eddie Crouch shares his thoughts on the results of the survey and discusses what they mean for the profession going forward.

What you’ll hear:

  • Eddie’s thoughts on the headline statistics
  • Why the results are important and what can be learned from them
  • The effect the uncertainty about contract reform is having on the profession
  • The role that flexible commissioning might play in the near future.

Who should listen:

  • All dental professionals.
How to handle complaints in your practice with Lesley Morgan-Barlow

How to handle complaints in your practice with Lesley Morgan-Barlow

October 14, 2019

Header: Expert advice from Lesley Morgan-Barlow

Title: How to handle complaints in your practice

Lesley talks about the different types of complaints you might receive in practice. She discusses the ways in which you can deal with them to stop them escalating and benefit your practice in the long term.

What you’ll hear:

  • The benefit of changing the way we think about complaints
  • Identifying different types of complaints and complainers and how to deal with them
  • How to use a complaint to build patient loyalty.

Who should listen:

  • Practice managers and owners
  • All team members who interact with patients
  • Reception teams.