The language of influence and how to use it with Barry Oulton

October 8, 2018

Barry explains the concept of Neuro-Linguistic Programming and how becoming aware of your language can impact your communication, positively affect your relationships with patients and increase your profits.

What you’ll hear:
  • An introduction to how language can influence the subconscious mind
  • Easy ways to turn negative statements into positive ones
  • The importance of being aware of how you use the word ‘but’
Who should listen:
  • Dentists & hygienists wanting to improve their communication with patients
  • Team leaders looking to improve internal communication
  • Front desk teams who are often a patient’s first point of contact
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