How to see what your patients see with Carol Groombridge

August 6, 2018

Business Coach Carol Groombridge explains why it’s important to take a step back and look at your practice as a patient would. Sometimes the little things that you don’t notice can be the things that make a huge difference to your patients.

What you’ll hear:
  • The importance of the patient experience and the factors that contribute to that
  • Examples of the little things that can reflect badly upon the practice
  • How taking a patient view of the practice can make a huge difference
Who should listen:
  • Anyone wanting to provide the best possible patient experience
  • The full dental team
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