Business consultant, Simon Tucker offers expert advice about the best ways to improve the way your team communicates with patients. He looks at how the right kind of conversations can impact the business by increasing patient loyalty and leading to higher treatment uptake.
What you’ll hear today:
- The best way to increase treatment uptake
- The key questions to ask patients to generate the right conversations
- The most common mistakes made when communicating in practice
- What stops patients saying yes to treatment