The Business of Dentistry Podcast

Lucy Simic, Dental business coach, shares her top tips for keeping your dental practice team happy.

What you'll hear:

• Are your team engaged and focused?
• Team development - Know your teams skills and how they can progress
• Improving staff facilities
• Importance of communication

Who should listen:

• Practice owners
• Practice managers

Amy Hansford, Regional Support Manager at Practice Plan, shares her top tips for utilising your patient journey and managing your membership plan in practice.

What you'll hear:

• Importance of the patient journey
• Finding the right journey for your practice
• Sending information to patients before they’ve come into the practice
• Get the whole team onboard with process
• Setting goals for the year
• Utilising membership plan measuring chart

Who should listen:

• All dental professionals

In this episode of Bodcast, Laura Whyte is joined by Wesleyan Financial Services Specialist Financial Adviser Magdelena Harding to discuss allowances that are available for tax-efficient savings and how the autumn statement delivered by Jeremy Hunt in 2022 will impact those in future.

This podcast is for information purposes and should not be taken as financial advice.

Tax treatment depends on the individual circumstances of each client and may be subject to change in the future.

The Financial Conduct Authority does not regulate Inheritance Tax Planning and Trusts.

You can find out more about Wesleyan at www.wesleyan.co.uk

Nigel Jones, Sales and Marketing Director at Practice Plan Group joins us in this latest bodcast to share his thoughts on the current dental landscape, the issues dentists are facing and the opportunities. 

What you'll hear:

• Supply and demand challenges
• Cost of living crisis impact
• Recruitment and retention issues
• NHS dentistry

Who should listen:

• All dental professionals

Hussein Hassanali, Associate Dentist at Woodthorpe Dental Centre catches up with Dr Mahrukh Khwaja, CEO of Mind Ninja, to discuss burnout, how it effects us and what you can do to prevent it.

What you'll hear:

• What does Burnout actually mean?
• Signs and symptoms
• Different types of burnout
• Setting boundaries
• Mindfulness and meditation
• Apps recommendations
• Crisis point services in dentistry
• Things to do as a practice team

Who should listen:

• All dental professionals

Crisis point services:

https://www.confidental-helpline.org/

https://www.practitionerhealth.nhs.uk/

https://bda.org/advice/Pages/Health-Assured.aspx

https://www.dentistshealthsupporttrust.org/

About:

Hussein graduated from the University of Liverpool in 2009 and completed his PG Dip in Restorative Dentistry in 2020 which granted Fellowship of BAARID. He is an Associate Dentist in York with a special interest in ultrasonic restorative dentistry. He has a broad range of experience, having worked in both NHS and private, and both corporate and independent practices. To date, he has over 20 publications to his name, and continues to support the profession through his regular contributions, as well as being on the BDJ Reader Panel and an Editorial Advisory Board Member of Young Dentist Magazine.

Mahrukh Khwaja is a dentist, qualified Positive Psychologist and founder of Mind Ninja: a well-being start-up providing resilience and mental health training to dental professionals so they can thrive in any environment. Mahrukh specialises in applying positive psychology through training, coaching and well-being products for the profession, such as the ‘Mind Flossing’ toolkit: a deck of well-well-being cards to help dental professionals practise mindfulness, self-compassion, gratitude, growth mindset and use their strengths, with patients and at home. Mahrukh has worked with a diverse range of organisations, in both public and private sectors, such as NHS Oxford Health, King’s College London, Acteon, BDA, Tipton Training, Dentinal Tubules and the Royal College of Physicians and Surgeons of Glasgow, delivering positive psychology workshops and well-being programmes. She wrote the Level 7 well-being online programme for Acteon in 2020 and in 2021, led 2 cohorts of a 4 week positive psychology programme, providing a balance of empirical research and practical tools for personal and professional development. Mind Ninja was a shortlisted finalist at the Private Dentistry Awards 2020 and 2021. Mahrukh was named Top 50 in Dentistry 2021 by FMC for her work on mental health in Dentistry. She is the author of ‘Resilience And Well-being For Dental Professionals’ due to be published by Wiley-Blackwell in Summer 2022. Mahrukh is a dentist with over 12 years of clinical experience, an accredited mindfulness teacher, and holds a Master’s in Applied Positive Psychology. To find out more info visit https://www.mind-ninja.co.uk/

Katrina Rees, Area Manager at Practice Plan shares her top tips for maximising potential in your dental practice and identifying new opportunities in your business.

What you'll hear:

• How the current landscape is affecting costs in practice
• Up-skilling your team
• Supporting your front desk/reception team with communication and processes
• Having a treatment coordinator
• Utilising empty surgery’s 

Who should listen:

• Practice owners
• Practice managers

In this latest episode of Bodcast, Fern Lloyd is joined with Deborah Bell, Regional Support Manager at Practice Plan Group to talk about diary zoning, how it can help with time management in practice and how to get started with it.

What you'll hear:

• Deborahs 30 year career path in dentistry
• Common issues Deborahs dental practices are facing
• How diary zoning can help with time management
• Different ways of diary zoning and how to get started

Who should listen:

• Practice managers
• Practice owners

Michelle Hardy, Sales Support Manager at Practice Plan shares her top tips for retaining your patients on membership plans.

What you'll hear:

• Benefits of having plan membership for the practice
• Ensure front desk team are prepared
• Benefits of membership for the patients
• Alternative plan memberships

Who should listen:

• Practice Managers
• Front desk team

Employment and HR specialist, Sarah Buxton, shares expert advice for dealing with stress in the workplace and ensuring you have the right protocols in place.

What you'll hear:

• Definition of stress
• Signs and symptoms to look out for
• Risk assessments
• Creating an open culture
• Mental health first aid training

Who should listen:

• Practice Managers
• Practice Owners

Chris Barrow, Dental business coach, shares his thoughts on recruitment in dentistry and his top tips on what to include in job adverts.

What you'll hear:

• Changing the narrative on recruitment
• Utilising your social/digital platforms
• What you should include in your job adverts
• Where you should post them

Who should listen:

• Practice Managers