The Business of Dentistry Podcast

Zoe Close, Head of Sales at Practice Plan Group catches up once again with Mike Hesketh, Founder and CEO at Hesketh Healthcare. This time they talk about his dental consultancy work and delve deeper into the system of success that has proven results for the practices he works with.

What you'll hear:

• How Mike started his dental consultancy
• The systems for success
• What sort of practice would benefit from the consultancy
• Stand out examples of the difference its made to practices.

To find out more visit https://www.heskethhealthcare.co.uk/dental-consultancy

Hazel Dockery catches up with Gemma Starkey, Social media consultant also known as 'Miss Social'. Gemma shares her hints on how to get started with social media and discusses its impact and relevance for dental practices.

What you'll hear:

• Gemmas journey from dental nurse to social media guru
• The importance of social media in the current digital age
• Having a mix of educational, personal, and relatable content
• Using algorithms and different social media platforms to achieve better reach and engagement
• The benefits of having a social media content calendar.

To find out more visit https://www.misssocial.co.uk/

In this latest episode of Bodcast, Fern from Practice Plan catches up with Neil Stephen, CEO of Dengro, to delve deeper into the company's CRM software and how best to utilise reports and data captured.

What you'll hear:

• What do the reports on the CRM system tell us?
• Where do the best leads come from?
• The benefits of having the data for a dental practice
• Examples of how practices utilise the data.

Who should listen:

Practice Managers

Practice Owners.

For more details, visit dengro.com and book your live demo today.

In this episode, Monica Pacult talks to Rebecca Johnson, a Specialist Financial Planner at Wesleyan Financial Services.

They cover the importance of business agreements for dentists and how they improve business continuity, resolving disputes and overall planning for the future, as well as touching upon legacy planning and how it impacts the individuals personally.

This podcast is for information only and doesn’t provide either financial or business advice. You can find out more about Wesleyan at www.wesleyan.co.uk.

Zoe Close, Head of Sales at Practice Plan Group is joined by Mike Hesketh, Founder and CEO at Hesketh Healthcare, to talk about the rapid growth and sale of his first dental practice and purchase of his second, as well as the four pillars that helped him achieve it.

What you'll hear:

• Introduction to Mike
• The decision to purchase Exeter dental practice
• The four business pillars that helped Mike grow the practice
• Stepping away from clinical work
• Lessons learnt along the way                                                           
• Advice to anyone thinking of buying a practice at the moment.

To find out more visit https://www.heskethhealthcare.co.uk/

Hazel Dockery is joined by Emilia Forrester, Multi-Award winning dental nurse, who shares her top tips for creating and maintaining a happy and motivated team.

What you'll hear:

• How Emilia got into dental nursing and consultancy 
• Qualities and attributes that make a good dental nurse
• How to keep teams happy and motivated
• The importance of communication. 

About Emilia

Emilia Forrester, a distinguished dental nurse, is fuelled by an unwavering passion for her profession, which has propelled her to remarkable heights in her career. Her exceptional dedication and commitment to dental nursing culminated in her receiving prestigious accolades, including the titles of Best Dental Nurse for both 2021 and 2022, and Best Team Member in 2021.

Zoe Close, Head of Sales at Practice Plan catches up with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about menopause, how it affects them and how to support women going through it.

What you'll hear:

• Why don't we talk more about the menopause?
• Is there a need for both men and women to become more educated about the emotional and physical aspects of the menopause?
• What role should work play in supporting women going through the menopause?
• How is the menopause perceived in today’s society? What can we do to encourage more of an open conversation at work around the topic?
• Any advice for anyone struggling with the menopause?

Katrina James, Area Manager at Practice Plan, shares her top tips for your business and things to think about for 2024.

What you’ll hear:

• Reflect on the past year
• Evaluate what’s gone well/what’s been a challenge
• What are your business goals?
• Prioritise your team.

Who should listen:

• Practice Owners
• Practice Managers.

Hazel Dockery at Practice Plan catches up with Mark Topley, CSR and Business coach, to talk about vulnerability in the workplace and the benefits of creating an open culture.

What you’ll hear:

• What is vulnerability?
• The importance of creating a safe space and an open culture
• Communication
• Not being afraid to make mistakes or ask for help.

To find out more visit https://marktopley.co.uk/

Nigel Jones, Sales and Marketing Director at Practice Plan Group is joined by Steve O’Connor, Associate Director at Christie & Co, to discuss the key findings from their dental market report 2023.

What you’ll hear:

• General overview of 2023
• Interest rates and cost of living crisis effects
• Groups and corporates
• Rising costs for NHS practices vs private
• Workforce issues and growth in private practice.

Who should listen:

• Practice Owners
• Dentists
• Practice Managers.