The Business of Dentistry Podcast

Hussein Hassanali, Associate Dentist at Woodthorpe Dental Centre is joined by Dr Ritesh Aggarwal, Dentist and CEO at Psynergy Mental health to talk about the wellbeing of your associate dentists and share their advice on keeping them happy and engaged.

What you’ll hear:

• Getting associates more involved with the wider team
• Creating a sense of belonging and open culture
• Utilising skills and strengths 
• Dealing with micromanaging 
• Clinical autonomy
• Associates investing in themselves.

Who should listen:

• Practice managers
• Practice owners
• Associate dentists.

Hussein graduated from the University of Liverpool in 2009 and completed his PG Dip in Restorative Dentistry in 2020 which granted Fellowship of BAARID. He is an Associate Dentist in York with a special interest in ultrasonic restorative dentistry. He has a broad range of experience, having worked in both NHS and private, and both corporate and independent practices. To date, he has over 20 publications to his name, and continues to support the profession through his regular contributions, as well as being on the BDJ Reader Panel and an Editorial Advisory Board Member of Young Dentist Magazine.

Dr. Ritesh Aggarwal is a practicing Dentist, Practice Principal and the CEO of Psynergy Mental Health. He has been working within the mental health industry since 2017 and has a strong drive and determination to improve mental health for all. Ritesh wants to improve the dental industry by implementing Psynergy programmes via their digital platform to measure the mental health and wellbeing culture of dental practices, creating action plans for improvement and inspiring positive, long term behaviour change for the benefit of all with the practice. Psynergy is currently trying to shift the paradigm of mental health to a more preventative approach, similar to dentistry, and is working closely with NHS research teams to achieve this. To find out more visit https://www.psynergymentalhealth.com/

In this edition, Iain Stevenson, Wesleyan Financial Services Head of Dental, talks to Steve O’Connor, Associate Director of Christie & Co, a specialist business property adviser to dental professionals.

They discuss Christie & Co’s recently published Business Outlook and what it means for dentists and their business and personal finances.

This podcast is for information only and doesn’t provide either financial or business advice.

You can find out more about Wesleyan at www.wesleyan.co.uk and listen and subscribe to The Wesleyan Podcast at:

• Apple
• Spotify
• Amazon / Audible
• Podbean

Wesleyan Financial Services Ltd (Registered in England and Wales No. 1651212) is authorised and regulated by the Financial Conduct Authority. Registered Office: Colmore Circus, Birmingham B4 6AR. Telephone: 0345 351 2352. Calls may be recorded to help us provide, monitor and improve our services to you. Calls may be recorded to help us provide, monitor and improve our services to you.

To find out more about the Business Outlook visit: https://www.christie.com/business-outlook-2024/

Les Jones, Creative Director at Practice Plan is joined by Kevin Rose, Dental business coach at Rose & Co. Kevin shares his philosophy of developing dental practices by emphasising both human touch and digital results.

What you'll hear:

• How Rose & Co was established
• Building trust with patients, encouraging self-thinking teams, and prioritising patient care over purely clinical outcomes. 
• The difference their approach has made to the practices they've worked with.

To learn more about Kevin and his work at Rose & Co., visit www.roseand.co/

Hazel Dockery from Practice Plan is joined by Dr Amit Jilka, Practice Owner at Abbey House Dental to talk about his experience running both an NHS and private practice.

What you'll hear:

• Amit's journey towards private dentistry
• The benefits to patients, team and practice from offering both services
• Advice for those contemplating introducing private dentistry into their practice.

Zoe Close, Head of Sales at Practice Plan Group catches up once again with Mike Hesketh, Founder and CEO at Hesketh Healthcare. This time they talk about his dental consultancy work and delve deeper into the system of success that has proven results for the practices he works with.

What you'll hear:

• How Mike started his dental consultancy
• The systems for success
• What sort of practice would benefit from the consultancy
• Stand out examples of the difference its made to practices.

To find out more visit https://www.heskethhealthcare.co.uk/dental-consultancy

Hazel Dockery catches up with Gemma Starkey, Social media consultant also known as 'Miss Social'. Gemma shares her hints on how to get started with social media and discusses its impact and relevance for dental practices.

What you'll hear:

• Gemmas journey from dental nurse to social media guru
• The importance of social media in the current digital age
• Having a mix of educational, personal, and relatable content
• Using algorithms and different social media platforms to achieve better reach and engagement
• The benefits of having a social media content calendar.

To find out more visit https://www.misssocial.co.uk/

In this latest episode of Bodcast, Fern from Practice Plan catches up with Neil Stephen, CEO of Dengro, to delve deeper into the company's CRM software and how best to utilise reports and data captured.

What you'll hear:

• What do the reports on the CRM system tell us?
• Where do the best leads come from?
• The benefits of having the data for a dental practice
• Examples of how practices utilise the data.

Who should listen:

Practice Managers

Practice Owners.

For more details, visit dengro.com and book your live demo today.

In this episode, Monica Pacult talks to Rebecca Johnson, a Specialist Financial Planner at Wesleyan Financial Services.

They cover the importance of business agreements for dentists and how they improve business continuity, resolving disputes and overall planning for the future, as well as touching upon legacy planning and how it impacts the individuals personally.

This podcast is for information only and doesn’t provide either financial or business advice. You can find out more about Wesleyan at www.wesleyan.co.uk.

Zoe Close, Head of Sales at Practice Plan Group is joined by Mike Hesketh, Founder and CEO at Hesketh Healthcare, to talk about the rapid growth and sale of his first dental practice and purchase of his second, as well as the four pillars that helped him achieve it.

What you'll hear:

• Introduction to Mike
• The decision to purchase Exeter dental practice
• The four business pillars that helped Mike grow the practice
• Stepping away from clinical work
• Lessons learnt along the way                                                           
• Advice to anyone thinking of buying a practice at the moment.

To find out more visit https://www.heskethhealthcare.co.uk/

Hazel Dockery is joined by Emilia Forrester, Multi-Award winning dental nurse, who shares her top tips for creating and maintaining a happy and motivated team.

What you'll hear:

• How Emilia got into dental nursing and consultancy 
• Qualities and attributes that make a good dental nurse
• How to keep teams happy and motivated
• The importance of communication. 

About Emilia

Emilia Forrester, a distinguished dental nurse, is fuelled by an unwavering passion for her profession, which has propelled her to remarkable heights in her career. Her exceptional dedication and commitment to dental nursing culminated in her receiving prestigious accolades, including the titles of Best Dental Nurse for both 2021 and 2022, and Best Team Member in 2021.