The Business of Dentistry Podcast

Listen to this episode of Bodcast as Sales and Marketing Director, Nigel Jones offers, his thoughts on the fourth set of results from the NHS Confidence Monitor survey and shares his views on what this means for the future of NHS dentistry.

What you'll hear today:

• An overview of Nigel's views on what the results reveal about the feeling within the profession
• An insight into why Nigel believes that confidence remains low
• Nigel's reflections on the pressures that the profession are feeling
• The importance of improving the public's understanding of the incredible advances in the clinical care available within dentistry.

To view the results in full or to find out more about the NHS Confidence Monitor, visit www.nhsdentistryinsights.co.uk 

 

In today's episodeof Bodcast, host Zoe Close catches up with HR Solicitor Sarah Buxton on how todeal with maternity in your dental practice. For those looking todevelop a greater understanding of the statutory framework and rules applicableto pregnant employees, as well as those taking and returning from maternityleave, this podcast is well worth a listen.

What you'll hear today:

• An insight into therights of a pregnant employee when it comes to attending their antenatalappointments
• How these rightsapply to self-employed associates and hygienists
• Guidance on how todeal with an employee who decides not to return to work after or during theirperiod of maternity
• Advice on what anemployer needs to do if an employee wishes to return to work part timefollowing their maternity.

 

In this episode of Bodcast, Host Becky Hargreaves talks to Regional Support Manager, Amy D'Arcy-Burt about marketing your dental practice to local businesses. Amy shares her advice on how to get your message across to potential customers and ultimately attract new patients through the door.

What you'll hear today:

• The steps you need to take to spread your net within your local area
• Ideas on how you can plan your first year of activity
• How Practice Plan can support dental practices who are looking to market their services
• Advice on how to use social media to help build relationships with local businesses.

 

In this episode of Bodcast, host Zoe Close catches up with compliance expert Pat Langley together expert tips and advice on the best way of ensuring that your patient records are up to scratch!

What you’ll hear today:

• Pat shares the importance of keeping accurate and detailed patients records to comply with both the CQC and GDC's requirements
• What you needto record in the most efficient way, in the time that is available
• How the guidance published by the FGDP(UK) should be your starting point of what to record
• An overview of the key things you need to include in your records.

 

Listen to support and advice on how to prepare your team for a CQC inspection! In this episode of Bodcast, host Zoe Close catches up with compliance expert Pat Langley together guidance on what you and your team can be doing to get yourselves inspection ready.

What you’ll hear today:

• Why it’s so important to ensure your whole team ‘singing off the same hymn sheet’
• The importance of team training
• How to give a CQC inspector confidence when they’re in your practice.

Get up to speed with the changes brought in by the CQC on 1st April 2015 by listening to today's episode of Bodcast! Host, Zoe Close is joined by Pat Langley who provides a useful reminder of how the CQC inspects and regulates your dental practice. 

What you'll hear today:

• Pat's up-to-date advice on how things have changed since 1st April 2015,as well as what has remained the same
• A reminder of the new fundamental standards brought in by the CQC 
• Pat's guidance on how to demonstrate that your practice is well-led, inline with the new standards
• How to introduce a successful appraisal scheme in practice.

Host, Zoe Close is joined by Principal Dentist, Dannick Jethwa in today's episode of Bodcast on effective plan management. Dannick shares his tips and advice on making your dental membership plan a success, based upon his own experience as Principal Dentist at Spondon Dental Practice. 

What you'll hear today:

• The three key ingredients you need to constantly work on to make your dental plan a success
• How to improve your patient journey to get them on-board with your dental membership plans
• Dannick's advice on recruiting, enrolling and maintaining patients on a plan.

Today’s episode of Bodcast is with Business Consultant Sheila Scott on effective plan management. In this unmissable episode, hosted by Zoe Close, Area Sales Manager at Practice Plan, Sheila shares her valuable insight and advice on how a dental membership plan puts preventative care at the heart of your dental practice. 

What you'll hear today:

• Sheila's views onhow a membership plan helps patients not only keep on track with theirappointments but also attending at the right intervals for theirdental health checks and hygiene visits
• An insight intowhy Sheila is passionate about health-focused dental practices
• The importance oftelling patients what they have to do in order to stay healthy and how regularhygiene visits can help them to achieve this.

Today host Zoe Close brings to you Nigel Jones, Sales and Marketing Director at Practice Plan, who explains the ways in which a dental membership plan can form the basis of your business!

What you'll hear today:

• Nigel explains how dental membership plans are the best way of packaging preventative care for patients
• How a dental membership plan can help to build stronger relationships with patients through increased rapport and trust, leading to increased loyalty
• The impact a dental membership plan can have upon goodwill valuations 
• How you can bring an improvement to your cash flow through a dental membership plan.

Today’s unmissable episode of Bodcast is hosted by Sales and Marketing Director, Nigel Jones. In this episode, Nigel is joined by Richard Collard and together they share their expert advice and guidance on ways in which dental practices can increase their treatment plan uptake.

What you'll hear today:

• Nigel explains why he believes there will be significant growth in the cosmetic treatment market in the next few years
• Richard and Nigel's advice on how practices can maximise their share of the increase in market, as well as maximising their chances of benefiting their patients
• Creating the right environment for patients from the very first contact with your dental practice to ensure they feel sufficiently calm and relaxed
• The importance of having a good conversation with patients and presenting the solutions.