The Business of Dentistry Podcast

In this latest Bodcast episode, Michelle Hardy, Sales Support Manager at Practice Plan catches up with Barry Oulton, Dentist and founder of The Confident Dentist to talk about the perfect patient experience and the importance of communication.

What you’ll hear:

• The key elements of a perfect patient experience
• Tips for ensuring a seamless and comfortable experience for patients
• The importance of effective communication for your patients and team
• Examples of exceptional patient experiences
• How to personalise the patient experience
• Staff training and culture.

Katrina James, Area Manager at Practice Plan and Lucie Simic, Dental Business Consultant, discuss how hormones can affect our performance in the workplace.

What you’ll hear:

• Types of hormonal cycles 
• Perimenopause and menopause symptoms
• How they affect us day to day in the workplace
• How a workplace can support individuals.

Hazel Dockery from Practice Plan is joined by Dr Amit Jilka and Dr Kalpesh Prajapat, Practice Owner and Dentists at Abbey House Dental, to talk about navigating the path to success for dentists with their super associate course.

What you’ll hear:

• Overview of the super associate course
• Kalpesh's experience of being a super associate
• Benefits for associates and principals
• What return practices could expect for people doing the training
• Their plans for future courses

To find out more visit https://abbeyhousedental.com/academy/courses/

Hazel Dockery from Practice Plan chats to Business and CSR Coach, Mark Topley, about his new online course, Go Practice Green, aimed at helping your dental practice to become more sustainable.

What you’ll hear:

• The benefits of going green
• Barriers to sustainability in dentistry
• Reducing carbonfootprint
• Starting with small changes
• Details about the course

To find out more visit: https://gopracticegreen.com/

Les Jones, Creative Director at Practice Plan Group catches up with Chris Barrow to look at the current dental landscape and share their thoughts and predictions for the future.

What you’ll hear:

• What does the current landscape look like?
• Thoughts on general election and a potential new government
• The main challenges practices are facing currently
• Opportunities practices should be looking at/implementing
• Ai and how this will this play a part in dentistry
• Thoughts for the future.

In this episode, brought to you by Wesleyan Financial Services, Monica Pacult talks to Wesleyan Financial Services Specialist Financial Adviser Morna Beattie about what life’s like for NHS Dentists and their finances in Scotland.

They cover the various tax bands in Scotland, the importance of financial planning and some of the main topics dentists are contacting us to talk about.

Tax treatment depends on individual circumstances and may be subject to change in future. Bear in mind that the value of investments can go down as well as up and you may get back less than you invest.

Wesleyan Financial Services Ltd (Registered in England and Wales No. 1651212) is authorised and regulated by the Financial Conduct Authority. Registered Office: Colmore Circus, Birmingham B4 6AR. Telephone: 0345 351 2352. Calls may be recorded to help us provide, monitor and improve our services to you. Calls may be recorded to help us provide, monitor and improve our services to you.

In this latest episode of Bodcast we are joined by Richard Jones, Clinical Lead and National Coordinator at the Dentists Health Support Trust to talk about the organisation and the support they can offer to dental professionals.

What you’ll hear:

• How the trust was founded and what the service provides
• Different factors that could contribute to a mental health crisis in dentistry
• How many calls they receive in an average month
• What happens once someone gets in touch and the support they can expect 
• Tips dental professionals can implement to look after their own mental health
• Advice for anyone struggling with their mental health and apprehensive about using this helpline

For more information and to get in touch with the trust visit

https://www.dentistshealthsupporttrust.org/

Nigel Jones, Sales and Marketing Director at Practice Plan Group discusses the Government's Dental Recovery Plan with Lauren Harrhy, Principal Dentist and BDA Principal executive committee member.

What you'll hear:

• What does the plan really mean?
• Changes in minimum UDA value
• Rising costs for practices
• Recruiting overseas dentists
• Patients' perceptions of NHS and private dentistry
• Hopes for the future

About Lauren:

Lauren Harrhy is Principal Dentist and owner of Sparkle Dental Centre. Her focus for the past few years has been on helping to maintain the mental health of dental professionals. She is a founding member and current trustee of Confidental, a helpline providing emotional first aid and signposting to dentists in crisis. In addition to Co- chairing its Equality, Diversity and Inclusion Committee, she is also on various other BDA committees as a representative.

Lucie Simic, Dental business consultant, shares her tips for attracting top talent to your dental practice team.

What you'll hear:

• The importance of having the right team members
• Recruitment issues and the current dental landscape
• Setting the culture and vision for your practice
• Optimising your staff environment and facilities
• Social media and your website
• Understanding your practice personality.

Who should listen:

• Practice Managers
• Practice Owners.

Joanne Phillpott, Regional Support Manager at Practice Plan is joined by Dr. Vivak Shah, Dentist and Practice Owner and his children Arjun, 12, and Aryan, 10 to talk about their recent charity trip to Mozambique where they provided dental care for thousands of patients.

What you’ll hear:

• An overview of the trip and the reasons for going
• An example of what a typical day looked like
• Stand out moments
• How other dentists can get involved.

To find out more information visit https://www.smilestarcharity.com/