The Business of Dentistry Podcast

Hazel Dockery catches up with Gemma Starkey, otherwise known as Miss Social, to talk about Instagram and how to best use the social media platform.

What you’ll hear:

• Introduction to Gemma
• Benefits of Instagram and its demographics
• Follow local accounts and attractions
• Potential pitfalls
• Different types of content
• Benefits of having an annual content calendar.

To find out more visit https://www.misssocial.co.uk/

Hazel Dockery from Practice Plan catches up with Fiona Elwood, Executive Director at the Society of British Dental Nurses, to discuss feeling safe at work and ways to improve psychological safety in practice.

What you’ll hear:

• Overview of Fiona’s career
• Definition of psychological safety and the benefits
• How to implement in practice
• Having a psychological safety champion
• Consequences of low psychological safety
• Impact on the business and the team
• Active listening.

Donna Hall, Regional Support Manager at Practice plan is joined by Jane Mead, Finance Director at Elegant Smiles, to discuss their journey of multiple NHS conversions and the benefits of moving their group of practices to one plan provider.

What you’ll hear:

• Elegant Smiles' conversion journey
• Transitioning four practices from NHS to private
• The benefits for the business, team and patients
• Life in practice now.

Introducing our brand-new series, “In the Loupe.” In this first episode, Nigel Jones, Director at Practice Plan Group sits down with Eddie Crouch, Chair of the BDA, to explore predictions for the future of dentistry in 2025.

What you’ll hear:

• Key milestones for 2025
• Workforce problems
• NHS dentistry tie-in for graduates.

Hazel Dockery from Practice Plan is joined by John Greenshaw, Owner and Director of Merlin Telecommunications Ltd, to discuss the upcoming changes to UK telecoms systems, how it will impact dental practices and action to take.

What you’ll hear:

• What is the big switch off?
• Action to take now
• New opportunities for practices
• The benefits of the new systems.

In this latest Bodcast, Deborah Bell, Regional Support Manager at Practice Plan, shares an effective questioning technique that many of her practices have found beneficial when communicating and building rapport with patients.

What you’ll hear:

• Importance of asking open questions
• Different uses in practice
• Building rapport with patients
• Patient testimonials.

Les Jones, Creative Director at Practice Plan shares his top tips for boosting creativity at home and in the workplace.

What you’ll hear:

• What is creativity?
• Stimulate ideas by challenging and alternatives
• Quantity vs quality
• Setting stretch goals
• Creativity in practice
• Having creative hobbies
• Benefits of journalling.

Wesleyan Financial Services Specialist Financial Adviser Karen Watson-Brown talks to Monica Pacult about retirement planning for dentists, in particular looking at the option of partial retirement versus retiring, then returning to work and how both options will impact pensions.

For more information go to https://www.wesleyan.co.uk.

This podcast is for information purposes only and does not constitute financial advice. 

Tax treatment depends on individual circumstances and may be subject to change in the future.

Wesleyan Financial Services Ltd (Registered in England and Wales No. 1651212) is authorised and regulated by the Financial Conduct Authority.

Registered Office: Colmore Circus, Birmingham B4 6AR. Telephone: 0345 351 2352. Calls may be recorded to help us provide, monitor and improve our services to you.

In this latest episode of Bodcast, host Laura Hills from Practice Plan is joined by Hannah Whitworth, Dental Nurse Development Manager, to talk about the diverse career paths available for dental nurses and how to unlock a world of possibilities in the dental industry.

What you’ll hear:

• Hannah’s own journey in dentistry
• The challenges dental nurses face, particularly the lack of progression opportunities
• Stepping out of your comfort zone
• Obtaining qualifications and registering with the General Dental Council
• Networking and building supportive professional relationships.

Katrina James, Area Manager at Practice Plan is joined by Dental consultant Lucie Simic to delve into the significance of culture within a dental practice. They explore how cultivating a positive and defined culture can contribute to the success and sustainability of a dental practice.

What you’ll hear:

• The essential role of leadership in defining and driving the practice's culture
• Engaging with team members to understand their perceptions and involving them in the journey to create a vibrant and inclusive environment
• Aligning the team's values and goals
• Addressing conflicts
• Adapting to changes in the industry.