The Business of Dentistry Podcast

Nicola Gresty, Area Manager at Practice Plan is joined with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about missed appointments and how to avoid them.

What you’ll hear:

• How often are practices seeing cancellations
• Giving courtesy calls to patients
• How much are missed appointments costing the practice
• Having patient agreements and a cancellation policy

Who should listen:

• Practice Managers
• Practice Owners
• Reception team

In this weeks episode of Bodcast, Fern Lloyd catches up with Dr Ritesh Aggarwal, Managing Director at Psynergy Mental health to talk about the importance of looking after your mental health and a good workplace culture.

What you'll hear:

• Why Ritesh started Psynergy mental health
• Mental health in dentistry
• Importance of putting workplace strategies in place
• Resources and advice for dentists

Who should listen:

• All dental professionals

https://www.psynergymentalhealth.com/

Katrina Rees, Area manager at Practice Plan catches up with Rebecca Mander, Executive coach and founder of GuruYou coaching to discuss confidence, where it comes from and her top tips to be more confident.

What you'll hear:

• Where does confidence come from?
• What makes us lack confidence?
• The difference between self-belief and self-awareness
• Top tips for building confidence

Who should listen:

• All dental professionals

https://www.guruyoucoach.com/

Les Jones, Creative Director at Practice Plan shares his top tips for making your website stand out to potential new patients.

What you’ll hear:

• Looking at your website from a patient perspective
• How do you want your patients to feel
• Less is more
• Including patient testimonials

Who should listen:

• Practice Owners
• Practice Managers

In this weeks episode of Bodcast, Jonathan Drury catches up with Louise Bone, Regional Support Manager at Practice Plan to share her top tips for motivating your team.

What you'll hear:

• Reasons some teams might be struggling
• Importance of bringing the team together and keeping them in the loop
• Random acts of kindness and showing appreciation
• Looking after yourself as-well as others

Who should listen:

• Practice managers
• Practice owners

Katrina Rees, Area manager at Practice Plan is joined with Rebecca Mander, Executive coach and founder of GuruYou coaching to discuss the importance of setting goals and how to achieve them without fear of failure.

What you'll hear:

• Why it's important to set goals
• Visualising your goals
• What to do if you don't meet your goals
• Top tips and tactics to help achieve them

Who should listen:

• All dental professionals 

In this weeks bodcast, Johnathan Drury catches up with Lisa Bainham, Practice Manager at The Old Surgery dental practice to discuss the importance of investing and supporting your dental nurses.

What you'll hear:

• How Lisa invests in her dental nurses
• Career progression
• Courses and qualifications
• Importance of looking after your team
• Supporting your dental nurses

Who should listen:

• Practice Managers
• Practice Owners
• Dental Nurses

Andy Elwood, Mental health first aider and paramedic joins us in this latest bodcast to share the five ways of wellbeing and the importance of looking after your mental health.

What you’ll hear:

• The importance of connecting with others
• Being active
• Taking notice and being mindful
• Keep learning and keeping your mind active
• Giving to others

Who should listen:

• All dental professionals

Johanna Hooper, Director at Limitless Peak Performance talks about systemic resilience, what it means and the importance of it in the workplace.

What you'll hear:

• What is systemic resilience
• Resilience as an individual, team and a leader
• Diagnostic tools to find out what is causing stress
• The benefits of taking a systemic resilience approach

Who should listen:

• Practice owners
• Practice managers

Sarah Barnard, Regional Support Manager at Practice plan is joined with Siobhan Kelleher, qualified coach and dental hygienist to discuss her career in dentistry, her practice and the importance of promoting oral hygiene.

What you'll hear:

• How and why Siobhan got into dentistry
• How she built her hygiene practice up
• Her work on the NSK Ikigai Oral Hygiene Program
• The importance of promoting oral hygiene
• Advice and top tips for other hygienists

Who should listen:

• Hygienists

About Siobhan:

Siobhan Kelleher qualified from University College Cork in 2002. She is the principal dental hygienist at Dental hygienist.ie, a dental hygiene practice within a general dental practice in Cork, Ireland. She is an opinion leader and educator with many of the leading dental companies. She presents nationally and internationally in the dental world and regularly contributes articles to a range of industry-leading magazines and newspapers. She is currently studying a MSc in Personal & Management Coaching. Siobhan’s passion is working as a dental hygiene coach and mentor; she supports teams in implementing successful dental hygiene departments within general practices and assists dental teams with systems to overcome the challenges of everyday practice.  Siobhan is one of the co-founders of the NSK Ikigai Oral Hygiene Program. She coaches clinicians on a one-to-one basis to identify and support them with desired goals and changes they seek in their lives. Siobhan was recognised in the dentistry top 50.