The Business of Dentistry Podcast

Katrina Rees, Area Manager at Practice Plan, catches up with Niall Neeson also known as The Calming Dentist, to discuss dental anxiety and the importance of the patient journey.

What you'll hear:

• Introduction to Niall
• Why he started The Calming Dentist
• What factors contribute to peoples anxiety about going to the dentist
• The patient journey and top tips to improve the patient experience

Who should listen:

All dental professionals

To find out more about The Calming Dentist visit:

https://boynedental.ie/

https://www.facebook.com/TheCalmingDentist

www.instagram.com/thecalmingdentist

Suki Singh, Area Manager at Practice Plan catches up with Mark Topley, Director of The CSR coach, to discuss responsible business, common issues he finds in dental practices and top tips to improve your business and workplace.

What you'll hear: 

• What should a responsible business look like?
• Common issues in dental practices
• What makes a good boss
• Top tips from The CSR coach to start implementing in your practice

Who should listen:

• Practice Managers
• Practice Owners
• Dentists

To find out more about The CSR coach and available courses visit https://great-boss.com/

Nigel Jones, Sales and Marketing Director at Practice Plan Group, shares his thoughts on the latest update to the NHS England dental contract and what it means for NHS dentistry.

What you'll hear:

• An overview of the latest contract changes
• How it will effect NHS dental practices
• Options for those considering a move from NHS dentistry

Who should listen:

• Practice Owners
• Principal Dentists
• Associate Dentists
• Practice Managers

Michelle Hardy, Sales Support Manager at Practice Plan discusses the NHS to Private one-to-one virtual conversations, what they involve and what support and advice she can offer for practices looking to make the move from NHS dentistry.

What you'll hear:

• Introduction to Michelle
• What are the virtual conversations and what they involve
• Frequently asked questions from the clinics

Who should listen:

• Practice owners
• Dentists
• Practice Managers

Click here to book your NHS to private one-to-one conversation.

Louise Bone, Regional Support Manager at Practice Plan Group shares an update on the current dental landscape in Scotland, common issues practices are experiencing and some top tips on boosting team morale.

What you'll hear:

• Current dental landscape in Scotland
• Reasons practices are looking to switch provider
• Recruitment issues and retaining staff
• Boosting team morale
• Thoughts for the future

Who should listen:

• Practice Owners
• Practice Managers

Hussein Hassanali, Associate Dentist at Woodthorpe Dental Centre catches up with Dr Mahrukh Khwaja, CEO of Mind Ninja, to discuss the importance of wellbeing for dentists and practical tips to incorporate mindfulness in practice.

What you'll hear:

• Importance of wellbeing for dentists
• How wellbeing impacts your role
• Mindfulness Vs Meditation
• Practicing mindfulness
• Tips for incorporating wellbeing in practice

Who should listen:

• All dental professionals

About:

Hussein graduated from the University of Liverpool in 2009 and completed his PG Dip in Restorative Dentistry in 2020 which granted Fellowship of BAARID. He is an Associate Dentist in York with a special interest in ultrasonic restorative dentistry. He has a broad range of experience, having worked in both NHS and private, and both corporate and independent practices. To date, he has over 20 publications to his name, and continues to support the profession through his regular contributions, as well as being on the BDJ Reader Panel and an Editorial Advisory Board Member of Young Dentist Magazine.

Mahrukh Khwaja is a dentist, qualified Positive Psychologist and founder of Mind Ninja: a well-being start-up providing resilience and mental health training to dental professionals so they can thrive in any environment. Mahrukh specialises in applying positive psychology through training, coaching and well-being products for the profession, such as the ‘Mind Flossing’ toolkit: a deck of well-well-being cards to help dental professionals practise mindfulness, self-compassion, gratitude, growth mindset and use their strengths, with patients and at home. Mahrukh has worked with a diverse range of organisations, in both public and private sectors, such as NHS Oxford Health, King's College London, Acteon, BDA, Tipton Training, Dentinal Tubules and the Royal College of Physicians and Surgeons of Glasgow, delivering positive psychology workshops and well-being programmes. She wrote the Level 7 well-being online programme for Acteon in 2020 and in 2021, led 2 cohorts of a 4 week positive psychology programme, providing a balance of empirical research and practical tools for personal and professional development. Mind Ninja was a shortlisted finalist at the Private Dentistry Awards 2020 and 2021. Mahrukh was named Top 50 in Dentistry 2021 by FMC for her work on mental health in Dentistry. She is the author of ‘Resilience And Well-being For Dental Professionals’ due to be published by Wiley-Blackwell in Summer 2022. Mahrukh is a dentist with over 12 years of clinical experience, an accredited mindfulness teacher, and holds a Master's in Applied Positive Psychology. To find out more info visit https://www.mind-ninja.co.uk/

Les Jones, Creative Director at Practice Plan Group shares his top tips for encouraging and boosting creativity within your team and practice.

What you'll hear:

• What is creativity
• Setting stretch goals in practice
• Asking questions to stimulate ideas in team meetings

Who should listen:

• All dental professionals

In this latest episode of Bodcast, Fern Lloyd catches up with Emma Anastasi, Founding Director of Diamond Dental Staff to discuss her career path in dentistry from a dental nurse to founding director and shares some of her top tips for recruiting and retaining staff in your practice.

What you will hear:

• Emma’s career path from a dental nurse to founding director
• How diamond dental helps with recruitment
• Common issues practices are facing
• Recruitment crisis
• Top tips for retaining staff

Who should listen:

• Dental nurses
• Receptionists
• Practice Managers

To find out more visit: https://diamonddentalstaff.co.uk/

Nigel Jones, Sales and Marketing Director at Practice Plan Group catches up with Tony Jacobs, Dentist and founder of GDPUK.com to discuss Tonys experience of moving to private dentistry 30 years ago, how the process went and his advice to others considering leaving the NHS.

What you'll hear:

• What led Tony to go private in 1992
• How the team felt about the conversion
• How the conversion went
• Challenges they faced
• Founding the GDPUK.com forum
• Tonys thoughts on the current NHS contract and landscape
• Advice to NHS dentists considering a move to private practice

Who should listen:

• Practice owners
• Principal dentists

In this weeks episode, Siobhan Kelleher, qualified coach and dental hygienist shares her top coaching techniques to build rapport and strengthen the relationship between you and your patients.

What you’ll hear:

• The importance of connecting with your patients
• Seeing things from their perspective
• The OSCAR coaching model
• Motivational interview techniques
• Listening to your patients

Who should listen:

• All dental professionals

To find out more about Siobhans coaching visit www.siobhankelleher.com/