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Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.
Episodes
5 days ago
5 days ago
Hazel Dockery from Practice Plan catches up with Lisa Bainham, Practice Manager and Chair of ADAM (Association of Dental Administrators and Managers), to hear her advice on how to handle difficult conversations in practice.
What you’ll hear:
• The importance of giving staff the confidence to handle difficult conversations through training
• Ways to take the heat out of a challenging situation
• Why emotional intelligence is a superpower.
Find out more at https://practicemanagementmatters.co.uk/
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