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Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.
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Monday Aug 07, 2017
Monday Aug 07, 2017
In today’s Bodcast Shelia Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer a range of practical advice on how to tackle poor performance, attitude or behaviour and an insight into why some dental practices are failing their CQC.
What you’ll hear today:
- Advice for setting clear expectations of standards of behaviour for your team
- Tips for starting difficult conversations with team members
- Insights into why practices sometimes fail their CQC inspections
- Using the CQC expectations to become ‘well lead’ practices and how you can evidence this
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