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Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.
Episodes
Wednesday Sep 08, 2021
Wednesday Sep 08, 2021
Nicola Gresty, Area Manager at Practice Plan is joined with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about missed appointments and how to avoid them.
What you’ll hear:
- How often are practices seeing cancellations
- Giving courtesy calls to patients
- How much are missed appointments costing the practice
- Having patient agreements and a cancellation policy
Who should listen:
- Practice Managers
- Practice Owners
- Reception team
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