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Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.
Episodes
Monday Dec 31, 2018
Monday Dec 31, 2018
With the possibility that each potential patient is worth up to £3,000, it’s vital that your reception team are confident converting enquiries into patients. Ashley shares his top tips to ensure this always happens and to make your reception team really stand out from the crowd.
What you’ll hear:
- Common mistakes practice reception teams often make
- The four-step approach to being world class on the phone
- The three questions that team members handling enquiries should ask
Who should listen:
- Business owners, dentists and practice managers who want to convert more enquiries into patients
- Team members who work on reception
- Everyone who answers the phone in practice.
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