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Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.
Episodes
Thursday Nov 17, 2022
Thursday Nov 17, 2022
In this two part podcast, Les Jones is joined with Richard Collard, Consultant at Practice Plan Group to discuss making a great first impression when a patient calls your dental practice and the importance of having the right telephone systems in place.
What you'll hear:
- How the current dental landscape is affecting dental practices and the front desk team
- The main issues the front desk team face
- How to make a great first impression on a prospective new patient
- Converting an NHS enquirer to a private plan patient
Who should listen:
- Practice Owners
- Practice Managers
- Front desk team
Find out more in part two next week...
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