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Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.
Episodes
Wednesday Aug 09, 2023
Wednesday Aug 09, 2023
Donna Hall, Regional Support Manager at Practice Plan shares her top tips on how to handle calls enquiring about NHS dental treatment and convert more patients on a private basis.
What you'll hear:
- Asking patients the right questions
- Take the time to find out their needs
- Build value - the benefits of private appointments and what’s included
- Leave the call on a good note
Who should listen:
- Receptionists
- Dental Nurses
- Practice Managers
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