70.5K
Downloads
394
Episodes
Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.
Episodes
Wednesday Sep 30, 2020
Wednesday Sep 30, 2020
Barry Oulton, dentist and communication expert, talks about the importance of communication during these changing times. He explains how to recognise areas of focus for the dental team and practice.
What you’ll hear:
- The importance of good communication
- How to enhance every touchpoint with customers
- Restrictions to communication from PPE
- Where to improve the patient journey outside of an AGP appointment
- Maximise patient confidence through team training on language skills
Who should listen:
- Anyone in practice who communicates with a patient
- Dentists who want to develop good relationships with their patients
- Team members wanting to communicate better with colleagues
Comments (0)
To leave or reply to comments, please download free Podbean or
No Comments
To leave or reply to comments,
please download free Podbean App.