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Bodcast - delivers you expert advice on how to make your dental practice a more profitable and sustainable business. Featuring interviews with key industry figures, hints and tips on a variety of subjects from wellbeing in dentistry to analysis of the dental landscape, along with real-life experiences of dental teams, there’s plenty to intrigue, inform and entertain.
Episodes
Monday Jul 04, 2016
Monday Jul 04, 2016
In
this second instalment of 'getting to grips with the CQC', Area Sales
Manager at Practice Plan, Zoe Close, catches up with CQC expert, Harriet
Purdie who provides useful insight into the best way to prepare for a
CQC inspection.
What you’ll hear today:
- The importance of delegation and empowerment within your team
- Harriet’s guidance on why you need to gain feedback from your team
- The questions the CQC expects you to ask your patients to gain their feedback
- How you can audit your compliance within your practice.
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